Sales & Customer Support Representative Form

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CTSR TY
Position Filled
Sales & Customer Support Representative Form
Sample Page

CTSR TY
Position Filled
Sales & Customer Support Representative Form
Sample Page

Complete the application below

We'll contact you for the first interview (1 hour duration)

Take 2 assessments related to life and workplace performance

We'll contact you for the second / final interview (1 hour duration)

Interview Pre-Screening - Sales & CSR

Step 1 of 3

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Your Personal Information

Your Name(Required)

First Last

Internet Speed

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Speed Test

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Ping(Required)

Sorry, but your internet speed does not meet the minimum requirements for this position.

If you're able to get faster internet in the future, you're welcome to apply at that time.

Hours and Pay rate(Required)

This position is for 15-25 hours per week. You will be able to set your own hours, but must include hours that fall within 8a-6p Eastern Monday-Friday. You must also be available some Saturdays. Please provide your availability, desired hours weekly, desired schedule and desired hourly rate of pay.

Monday Team Call

Mondays from 10:30 am - 12:00 pm Eastern is a mandatory team meeting and team training. Can you be available weekly at this time?

Date of Birth(Required)

How did you hear about us?

Current country of residence

Not necessarily where you are established as a "legal resident" but where do you live right now?

Where are you from originally?

What's your native language?

Your Email Address(Required)

Enter Email Confirm Email

WhatsApp number

Years of experience in (a) sales?(Required)

Years of experience in (b) customer support?(Required)

Years of experience in (c) tech support?(Required)

Job Scorecard

The following 5 fields are from your Job Scorecard. Please estimate your future rating if you were hired. In other words, your ability to meet the 5 accountabilities listed in the Job Scorecard.

Revenue

*Increase recurring revenue from existing clients (MRR)
*Generate new revenue (Gross Volume)

Assist with Lead Flow

*Research new potential partners
*Pitch new potential partners for the company

Sales Team Lead

*Plan & execute sales strategies
*Train sales team
*Perform market research & competitor research for company advantage
*Identify training gaps within the team and create training to fill the need

Support and Projects

*Respond to 100% of requests within 2 hours
*Provide a complete resolution within 3 emails or fewer
*Complete 97% of projects within budget and before deadline
*Provide remark-able customer support that elicits a minimum of 3 positive client remarks per month

My top 3 Key Competencies

Choose the 3 Key Competencies listed on the Job Scorecard that are most important to you personally.

Briefly describe your relevant experience. Why would you be a great fit for this role?(Required)

Which of the following describe you?

Check all that apply.

I'm a strategic thinker with a creative and analytical mindset.

I'm able to devise innovative solutions to complex problems.

I'm a structured worker who loves to follow the plan.

I'm a self-motivated and autonomous problem-solver who can work independently.

I'm a team player and I love working with a team, bouncing ideas to solve problems.

I'm passionate about continuous learning and growth.

In my spare time you'll find me improving efficiency and streamlining processes.

Others describe me as talkative, outgoing

Others describe me as private, quiet

I enjoy being the center of attention

I would rather observe than be the center of attention

After a day full of social interaction I feel energized and want to do it all over again

After a day of socializing I think, 'That was fun, but I need to recharge.'

Previous Employment

Your Previous Employers(Required)

Please share a complete work history for the past 5 years. Include what your role was, a reference phone number for that job, your personal rating of your boss (1-5 with 1=great and 5=terrible), reason for leaving, likes & dislikes in that role, as well as your self-appraisal for how well you performed in that role. The fields may appear small, but there is space for you to type in each field. 🙂

Employer

Dates

Role

Phone

Boss rating

Reason for leaving

Likes & Dislikes in job

self-appraisal

Final Step

Tell Us About Yourself

What else should we know about you?